FAQ

Do I need any flying experience?

Absolutely not, these packages can be tailored to suit the level of knowledge and experience you have.

Will I get to fly the simulator?

Yes. These packages are designed to give you as much hands on flying as you can handle.

Do I have to complete the first flight package before I can do the others?

No, you can do any flight package without any prior experience.

How technical is the briefing and flight, will I understand it all?

Yes you will. Our instructors will tailor the briefing and flight to suit your level of skill. We can cater for the completely inexperienced right through to professional pilots.

Is this done as a group or one on one?

Each flight is conducted one on one between you and your instructor.

Can I bring a friend along?

Yes you can. There is seating for two extra people to join you during your flight. There is no extra charge for this.

What is the minimum age?

8 Years.

Do gift vouchers expire?

Gift vouchers do expire after 6 months.

Is the simulator fully enclosed?

It is open from the rear side.

Does the simulator have motion?

Our simulator is a fixed base device. However the immersion experience combined with the fidelity of visuals and sound  give you an amazing sensory experience.

How do I purchase and book a voucher?

You can purchase online through your local store website, over the phone or in person at a Book Now option from website.

When I order a voucher online, what do I get?

You will receive a soft copy of Flight Experience voucher, in the form of an airline boarding pass. This will be mailed to you or your nominated recipient. We can also send you an e-voucher via email. The voucher confirms the flight package which has been purchased, but does not include a confirmed date and time for the flight. You can book a date and time when you purchase or at any later date before the voucher expires. Please refer to our Terms and Conditions.

Can I book a date and time for my flight at the time of purchase?

It depends on how you purchase. If you purchase by phone or at a Flight Experience store, you can confirm a booking at the same time.
If you purchase online simply call us with your details and our friendly staff will assist you in making your booking.

Can I upgrade to a longer flight than the one purchased?

Yes, you (or your nominated recipient) can upgrade by paying the difference between the value of the voucher and the price of the longer flight – provided this is done when booking a confirmed date and time for the flight.

Can I purchase a souvenir video or photo of my flight on the day?

Yes. If you didn’t purchase the video or photo online, you (or your nominated recipient) can still arrange and buy it on the day of the flight.


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